The Sensitive One Serum

Return Policy

At The Proven Formula, your satisfaction is our top priority. We understand that everyone's skin is unique, and that sometimes a product may not meet your expectations. That's why we offer a hassle-free return policy for our valued customers.

If you are not completely satisfied with your purchase, you may request a full refund or exchange within 30 days from the date of receipt, without returning the product. We want our customers to get the full benefits of our products, so there is no need to return the item. Please follow the guidelines below to ensure a smooth return process:

Contact our customer support team via email at support@theprovenformula.com within 30 days of receiving your order. Please provide your order number, a brief explanation of the issue, and whether you would like a refund or exchange.

Products should have been used according to the recommended instructions to ensure the best results.

Once your request is received, our team will review your case and process your refund or exchange within 5 business days. Refunds will be issued to the original payment method used for the purchase.

Please note that shipping charges are non-refundable, and we cannot accept requests for refunds or exchanges for items that have been excessively used, damaged, or altered.

We appreciate your understanding and support as we strive to provide the highest quality skincare products and exceptional customer service. If you have any questions or concerns about our return policy, please do not hesitate to contact our customer support team.

All orders are processed within 1-3 business days, excluding weekends and public holidays. During peak times or promotional periods, processing times may be slightly longer.

Shipping Rates: We offer competitive shipping rates based on your order's weight and destination. Shipping rates will be calculated at checkout.

Shipping Methods: We use reputable courier services to ensure the safe and timely delivery of your order. Depending on your location, we may use different shipping providers to offer the most efficient service.

Delivery Time: Delivery times vary depending on your location and the shipping method selected at checkout. Estimated delivery times will be provided during the checkout process. Please note that delivery times are estimates and not guarantees, as unforeseen delays may occur.

International Shipping: We ship worldwide! Please note that international orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient. The Proven Formula is not responsible for any customs delays or additional fees incurred during the shipping process.

Review 1:
⭐⭐⭐⭐⭐ - Perfect for sensitive skin!
Finally, a serum that caters to my sensitive skin! The Sensitive One Serum has been a godsend for me. It addresses multiple skin concerns while being gentle and non-irritating. My skin has never looked better – it's hydrated, glowing, and even-toned. I'm beyond impressed with this serum and highly recommend it to anyone with sensitive skin.

Review 2:
⭐⭐⭐⭐⭐ - Sensitive skin savior
I've struggled for years to find a serum that doesn't irritate my sensitive skin. The Sensitive One Serum is the answer to my prayers! Not only does it soothe and calm my skin, but it also provides a noticeable improvement in texture and appearance. It's a must-have for anyone with sensitive skin.

Review 3:
⭐⭐⭐⭐ - Great results, a little pricey
The Sensitive One Serum has made a visible difference in my skin. It's more radiant, smooth, and even-toned than ever before. Although the price is a bit steep, the results are worth it, especially considering how difficult it is to find a serum that works for sensitive skin. I'll definitely continue using this serum!

Review 4:
⭐⭐⭐⭐⭐ - Miracle worker for sensitive skin
I never thought I'd find a serum that could address my skin concerns without causing irritation or redness. The Sensitive One Serum has proven me wrong. It has improved my skin's texture, reduced redness, and given me a healthy glow. I'm thrilled with the results and will continue using this serum as part of my daily skincare routine.

Review 5:
⭐⭐⭐⭐⭐ - Game changer for sensitive skin
The Sensitive One Serum has transformed my skin in ways I never thought possible. Its gentle yet effective formula tackles multiple skin issues while being kind to my sensitive skin. My skin is now more hydrated, even-toned, and radiant. I'm so grateful to have found this amazing product, and I highly recommend it to anyone with sensitive skin.

Step 1: Cleanse your face with a gentle cleanser to remove any dirt, makeup, and impurities.

Step 2: Apply a toner to balance your skin's pH and prepare it for the serum application.

Step 3: Dispense 2-3 drops of the serum onto your fingertips.

Step 4: Gently massage the serum onto your face and neck in an upward and outward motion, avoiding the eye area.

Step 5: Allow the serum to absorb fully into your skin for a minute or two before proceeding to the next step.

Step 6: Follow up with your favourite moisturiser to lock in the serum and provide hydration.

Step 7: In the morning, always apply a broad-spectrum sunscreen to protect your skin from sun damage.

Use the serum once or twice daily, depending on your skin's needs and tolerance. For optimal results, consistently use the product as part of your daily skincare routine.

Note: As with any new skincare product, it is recommended to perform a patch test on a small area of skin before incorporating the serum into your daily routine. If any irritation occurs, discontinue use and consult a dermatologist.

Caution: For external use only. Avoid contact with eyes. If irritation or rash occurs, discontinue use immediately and consult a healthcare professional. Keep out of reach of children. Store in a cool, dry place away from direct sunlight.