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Quality Assurance: We are committed to providing high-quality, scientifically proven skincare products. All our products undergo rigorous testing to ensure effectiveness and safety.

Customer Satisfaction: Your satisfaction is our priority. We offer comprehensive product information and customer support to help you make informed decisions and get the most out of our products.

Small Batch Production: Our products are made in small batches to ensure freshness and potency, which may occasionally result in temporary stock shortages.

Privacy & Security: We value your privacy and employ industry-standard security measures to protect your personal information.

Environmentally Conscious: We prioritize eco-friendly practices in our production processes and strive to minimize waste and promote sustainability.

By shopping with The Proven Formula, you agree to these policies. We reserve the right to modify or update our store policies at any time.

Shipping & Returns Policy

At The Proven Formula, we strive to provide an exceptional shopping experience and superior customer service. To ensure your satisfaction, we have developed a comprehensive Shipping & Returns Policy that covers all aspects of order processing, delivery, and returns.

Shipping Policy:

Processing Time: All orders are processed within 1-3 business days, excluding weekends and public holidays. During peak times or promotional periods, processing times may be slightly longer.

Shipping Rates: We offer competitive shipping rates based on your order's weight and destination. Shipping rates will be calculated at checkout.

Shipping Methods: We use reputable courier services to ensure the safe and timely delivery of your order. Depending on your location, we may use different shipping providers to offer the most efficient service.

Delivery Time: Delivery times vary depending on your location and the shipping method selected at checkout. Estimated delivery times will be provided during the checkout process. Please note that delivery times are estimates and not guarantees, as unforeseen delays may occur.

International Shipping: We ship worldwide! Please note that international orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient. The Proven Formula is not responsible for any customs delays or additional fees incurred during the shipping process.

Returns Policy:

30-Day Money-Back Guarantee: We are confident in the effectiveness of our products and want you to be completely satisfied with your purchase. If you are not happy with the results within 30 days of receiving your order, simply contact our customer support team, and we will issue a full refund, no questions asked.

No Returns Required: To minimize waste and ensure the best customer experience, we do not require you to return the product. Instead, we encourage you to share any unused portions with friends or family members who may benefit from our skincare solutions.

Contacting Customer Support: To initiate a refund or address any concerns, please reach out to our customer support team via email or through the contact form on our website. Our dedicated team is here to assist you and ensure your complete satisfaction.

By shopping with The Proven Formula, you can be confident that you're choosing a skincare brand that values quality, innovation, and customer satisfaction. We are committed to providing you with the best possible experience and look forward to helping you achieve radiant, healthy-looking skin.

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